Advanced technologies are continuing to recolonize the business world and shaping the latest trends in the decision-making and buying behaviors of customers. From e-commerce to mobile shopping, the modern marketplace allows customers to buy and go without waiting for hours in check-out lines. That’s why it is the right time to pursue a career in e-commerce as the opportunities are endless in the industry. Along with having enough resources, a foolproof plan, and the right approach for executing things, following the footprints of successful names in the industry like Mehtabjit Teja can make the journey a lot easier.
Mehtabjit Teja- An Inspiration for E-commerce Beginners
Mehtabjit Teja is a popular name in the e-commerce industry as he is capable of building successful online brands using his e-commerce development and digital marketing skills. In 2008, he was hired by the HSBC Bank in Canada for creating and implementing digital strategies to enhance the overall online reputation of the bank. He has also worked with many other famous brands to improve their web presence. Then he decided to learn e-commerce basics and start his own e-commerce business to enter the industry and grab the opportunities offered.
He found Mehtabjit Teja Branzio watches after 8 years of hard work in the industry. Now Branzio watches is an eminent online watch store selling high-quality timepieces in 66+ countries worldwide. The store is generating 8-figures by delivering high-quality products and excellent customer service, thanks to Mehtabjit’s team of 75+ professionals.
What Makes an E-commerce Business Successful?
Just like a brick-and-mortar business, starting an e-commerce business requires proper planning, enough resource, hard work, and patience to succeed.
When you have a strong vision for doing something, people are more eager to support your plan, Mehtabjit said.
It is important for online entrepreneurs to have a strong and clear vision when starting an e-commerce business as it helps you stay focused and motivated to achieve goals, he adds.
For Mehtabjit, a highly skilled and fully functional team of experts is very much important to make an e-commerce business successful. When you have a competent team of experts, you can have more time to find out new ideas and approaches to scale and grow your eCommerce business effectively.
Importance of Automation for eCommerce Success
As 75+ e-commerce development experts are working at Mehtabjit Teja e-commerce stores and Branzio, automation of several tasks is incredibly important to get things done more efficiently, Mehtabjit said. Advanced tech tools and software have taken better control over everything from developing an e-commerce website to delivering exceptional customer experience. Technologies like website builders, business intelligence, digital communication channels, and digital marketing, make starting an online business easier than ever before.
Investing in the right e-commerce technologies and tools can save you time and resources so you can spend on more productive things to stay ahead of the game and attract more new customers. Tools like AI-integrated chatbots also make your e-commerce business 24/7 available to customers so they can buy whenever they want.
Customer Satisfaction is a Success Ladder in E-commerce
For every online store, customer experience and satisfaction matter a lot, Mehtabjit said. When customers feel valued and are satisfied with your services, they are more likely to buy from you again and again. They also refer their friends and families to help you generate more sales. This is the reason, Mehtabjit always focuses on better customer service to build trust and credibility. He also encourages his team to maintain a great customer satisfaction legacy at Branzio store.
Every online brand or e-commerce store must deliver an incredible online shopping experience to make online shopping convenient, better and faster for modern consumers, he adds. Collecting accurate customer data and smart use of that data helps online entrepreneurs provide a personalized experience to online customers.